Tuesday, July 15, 2014

When Facts Do Not Change A Strongly-Held Belief

Moral attitudes are especially difficult to change because the attached emotions may largely define who we are.  Certain beliefs are so important to us that they become part of how we prove our identity.

Take, for example, a story about Dr. Ignaz Semmelwies.  A bulletin board exhibit, entitled "The History of Hand Washing," currently on display at Overlook Hospital, illustrates how difficult it can be to change strongly-held beliefs.

Dr. Semmelwies was the Chief Resident in surgery at the Vienna General Hospital in 1847.  At the time, the theory of diseases was highly influenced by ideas of an imbalance of the basic "four humours" in the body, a theory known as dyscrasia for which the main treatment was blood lettings.   There was also conventional wisdom that diseases were spread in the form of "bad air," sometimes called "unfavorable atmospheric-cosmic-territorial influences."

At the Vienna General Hospital, there were two OBGYN clinics.  Clinic #1 was a teaching service for medical students.  Clinic #2 was exclusively for the instruction of midwives. At the time, the staff were quite puzzled about a consistent difference in the mortality rates of the two clinics.

A good friend of Dr. Semmelwies died after accidentally being poked with a student's scalpel while performing a post mortem exam.  The friend's own autopsy showed a pathology similar to that of women in Clinic #1 who were dying of puerperal fever (infection of a woman's placenta following delivery or abortion, sometimes causing death by the infection passing into the bloodstream).  Dr. Semmelwies proposed that there could be a connection between cadaver contamination and the puerperal fever. He concluded that he and the medical students carried "cadaverous particles" on their hands from the autopsy room to the patients in OBGYN Clinic #1, that caused puerperal fever and the higher incidence of patient deaths than in Clinic #2.  He believed this explained why the student midwives in Clinic #2 (who were not engaged in autopsies and had no contact with the corpses) saw almost no mortality.

Dr. Semmelwies instituted a policy of using a solution of calcium hypochlorite for washing hands between autopsy work and the examination of patients in Clinic #1. Mortality rates dropped dramatically in Clinic #1.

Regardless of these facts, many doctors in Vienna were offended at the suggestion that they should wash their hands.  They felt that their social status as gentlemen was inconsistent with the idea that their hands could be unclean.  As a result, Dr. Semmelwies' ideas were rejected by the medical community.  Perfectly reasonable hand-washing proposals were ridiculed and rejected by Dr. Semmelwies' contemporaries in the 1840's.  The ideas of Dr. Semmelwies were in conflict with established medical opinions, regardless of being consistent with scientific facts.

Only years after his death, did Dr. Semmelwies' handwashing requirement earn widespread acceptance, when Louis Pasteur developed the germ theory of disease. Pasteur was able to develop the germ theory through experiments demonstrating that organisms such as bacteria were responsible for souring wine, beer and even milk. Today, the process he invented for removing bacteria by boiling and then cooling a liquid (pasteurization) is not in dispute, but it took decades for acceptance. Today, Dr. Semmelwies is recognized in medical circles as a pioneer of antiseptic policy.

According to the Overlook Hospital exhibit, "Semmelwies Reflex" is a term applied today to a certain type of human behavior characterized by reflex-like rejection of new knowledge because it contradicts entrenched norms, beliefs or paradigms.

When the subjects of climate change or evolution come up in conversation today, do some of us tend to deny widely accepted scientific findings because they challenge our identity ---- our sense of self?  Do we think there is not solid evidence that the average temperature on earth has been getting warmer over the past few decades?  Do we think humans and other living things have existed in their present form since the beginning of time?  To believe either of these propositions requires some rejection of Biblical and/or political teaching, which in turn would cause some believers to fear they were changing their belief system.  Furthermore, would it alienate them from group values, like their church denomination or their political party?

In 2012, The New York Times published a story by Maggie Koerth-Baker, in which she confirmed that factual and scientific evidence is often ineffective in changing beliefs, because one's sense of "identity" may "trump" the facts.  The emotions attached to these preferences largely define who we are.  Certain beliefs are so important for a society or group that they become part of how we prove our identity.

In groups, says Ms. Koerth-Baker, it is as though we circle around certain ideas.  It's how we show we are a member of the group.  We tend to side with people who share our identity ---- even when the facts disagree, and calling someone a "flip-flopper" is a way of calling them morally suspect, as if those who change their minds are in some way being unfaithful to their group.

But people change their minds all the time, Ms Koerth-Baker points out.  When the stakes are high, achieving that change of mind is hard to do.  That's why, she says, marshaling data and making rational arguments often will not work.

Whether you are changing your own mind or someone else's, the key is emotional, persuasive storytelling.  Stories are more powerful than data because, she says, they allow individuals to identify emotionally with ideas and people they might otherwise see as "outsiders."

Ms. Koerth-Baker reports that researchers have speculated, for example, that children who grow up seeing friendly gay people on TV will be more likely to support gay marriage as adults, regardless of other political affiliations and religious beliefs.
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These thoughts are brought to you by CPC's Adult Spiritual Development Team, hoping to encourage some personal growth this year at CPC.
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